Use info@bulkystock.com for general questions, sourcing@bulkystock.com for products you want us to find, and accounts@bulkystock.com for account, billing or payment support.
Contact Bulky Stock
The right team, without being passed around.
Speak to us about a product, an existing order or your Bulky Stock account. Choose the relevant department and your message will go directly to the team best placed to help.
✓ Product sourcing
✓ Order support
✓ Account assistance
✓ Live chat
Choose A Department
Start in the right place.
General Enquiries
info@bulkystock.com
Questions about Bulky Stock, products, delivery or using the website.
Product Sourcing
sourcing@bulkystock.com
Products, custom specifications, quantities and manufacturer searches.
Accounts And Billing
accounts@bulkystock.com
Login help, account details, billing questions and payment support.
Live Chat
Need a quick answer while you browse?
Open live chat for help with finding a product, using your account or understanding an order update.
Send A Message
Tell us what you need help with.
Choose the closest department and include enough detail for us to understand the question. Add your order number whenever the enquiry relates to an existing purchase.
Order support
Include the BS order number and checkout email address.
Sourcing requests
Include the product, quantity, destination and any target specification.
Account questions
Use the email address registered to your Bulky Stock account.
Contact Form
Required fields are marked with an asterisk.
Contact Questions
Useful information before getting in touch.
The more useful detail you include, the easier it is for the right team to give you a clear answer.
Include your Bulky Stock order number, the email address used at checkout and a clear description of what you need help with.
Yes, although the dedicated sourcing request page is better for detailed briefs because it also accepts quantities, delivery details and reference images.
We aim to review messages as quickly as possible during normal UK business hours. Detailed sourcing and delivery questions can take longer where we need information from a manufacturer or delivery partner.
Contact us immediately with the order number. We will check the current order stage, but changes are not always possible after a manufacturer has started preparing the goods.
Tracking appears in your account once it has been issued by the freight partner or final courier. You can also contact us with the order number if you need help understanding an update.